Frequently Asked Questions

Frequently asked questions

Have questions? We’re here to help.

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How many items will I receive?

You can select the amount of items you'd like to receive in your subscription box.

Can I cancel my subscription?

You may cancel your subscription at any time.

When will I receive my subscription?

If you're a new member, your box will be shipped out within 1-3 business days. All recurring members will be shipped out one month later.

How does billing work with the subscription?

You'll be billed as soon as you make your first order. The re-bill date will be one month later.

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Our support team is dedicated to providing exceptional service, making your satisfaction our top priority.

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If you're located in the USA, you automatically qualify for free shipping.

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All feedback is greatly appreciated. Your satisfaction is our #1 priority.